Customer Advisor

As a Customer Advisor, you are in continuous contact with our existing business-to-business customers, advising them on how best to use the Werktijden tool. Additionally, you handle the onboarding of new (potential) customers and ensure they never want to work without Werktijden again!

During your daily contact with the customer, you assess how customer feedback can be converted into potential areas for improvement. In doing so, you also map out customer satisfaction and look at how it can be optimized.

Furthermore, you investigate whether the customer could provide potential new leads, whom you can approach and get excited about Werktijden.nl.

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